Feedback & Support

We're committed to making InfraIQ the best DevOps automation platform. Your feedback helps us improve.

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Documentation

You're in the right place! Browse the sidebar to find guides, tool references, and examples.

Email Support

For questions, bug reports, or feature requests:

jason@autonops.io

We typically respond within 24 hours on business days.

Report a Bug

When reporting bugs, please include:

  1. Tool and command — Which InfraIQ tool were you using?
  2. Expected behavior — What did you expect to happen?
  3. Actual behavior — What actually happened?
  4. Steps to reproduce — How can we recreate the issue?
  5. Environment — OS, InfraIQ version (infraiq --version), cloud provider

Example:

Tool: MigrateIQ
Command: migrate scan heroku --app-name myapp
Expected: Successful scan of Heroku app
Actual: Error "Invalid API key" despite valid credentials
Steps: 1. Set HEROKU_API_KEY, 2. Run command
Environment: macOS 14.2, InfraIQ v0.4.3, Heroku

Request a Feature

We prioritize features based on customer needs. When requesting a feature:

  • Describe the problem you're trying to solve
  • Explain your current workaround (if any)
  • Describe your ideal solution

Beta Program

InfraIQ is currently in beta through Q1 2026. Beta users get:

  • Early access to new features
  • Direct line to the development team
  • Influence on the product roadmap
  • Discounted pricing at launch

Join the Beta →

System Status

Check if InfraIQ services are operational:

Office Hours

During beta, we offer weekly office hours for hands-on help with migrations and implementation. Email to schedule a session.